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Billing

Billing Made Easy

MLEC offers many ways to pay your bill, so you can use what
is the most convenient and works the best for your lifestyle!

Ways to Pay

  • Pay Online
  • Quick Pay
  • Auto Pay Program
  • Pay by Phone
  • Pay by Mail
  • Pay in Person
  • Budget Billing

Online Payment

CLICK HERE

Log in to view your bill electronically through the SmartHub site or on the mobile app. You can download the app on your mobile device through the Apple App Store (iPhone/iPad) or Google Play Marketplace (Android). You may authorize payment from your checking account or Visa/Mastercard.

SmartHub registration tutorial videos:

How to Register Online

How to Register Mobile

SmartHub Logo

Quick Pay

CLICK HERE

Do you want to make a quick, one-time online payment without logging into your SmartHub account? All you need is the account number and the first five letters of the primary member's last name. If you choose to allow another person to make a payment on your account by this method, please be advised they will be able to see your current balance or past due balance, but no other account information.

SmartHub Logo

Auto Pay Program

CLICK HERE

Sign up for recurring payments through SmartHub using your bank account or a Visa/Mastercard. Simply sign-in or register for SmartHub to get started. Once you login to SmartHub, choose Auto Pay Program under the Billing & Payments tab. After adding an account, the total bill amount will be withdrawn from your payment method on the due date each month. The program is ideal for travelers and snow birds and assures your good credit rating.

Pay by Phone

Make payments by phone using your credit/debit card or checking account using our automated phone system. This service is available 24/7.

Just call 855-385-9813 and follow the step-by-step instructions. (Account # is needed.)

Pay by Mail

Please allow mail time for payment to be received before the due date. Please call the billing team if additional time is needed.

Send to:
Mille Lacs Energy Cooperative
PO Box 230
Aitkin, MN 56431

Pay in Person

Drop off your payment at our office located at:
36559 US Highway 169, Aitkin, MN, 56431.

Office Hours: Monday-Friday 8 a.m.- 4:30 p.m.
After Hours: Drive up box

 

Budget Billing

Budget billing is available for monthly billed residential members to help "even out" expenses.

  • Your history of electric usage is averaged out and a constant monthly payment is determined for billing.
  • Each month you receive a bill showing the calculation based on your meter readings, but the dollar amount payable will remain constant.
  • The budget year begins on the bill you receive in May. The 12th month is referred to as a "catch-up month". On the bill you receive in April, you will be billed exactly what you owe in accounts receivable rather than the budget amount. Either a debit or credit may show on the bill. A new budget is then established for the upcoming year.

Requirements:

  • Energy usage history for 12 months.
  • Good credit history for 12 months.
  • Account paid in full at the start of the budget year.
  • Account is set up on a direct payment plan.

 

Understanding Your Bill

UnderstandingBill2022.pdf

Cold Weather Rule

Minnesota residential cold weather law provides that cooperative utilities cannot disconnect a residential consumer between October 1 and April 30 if the disconnection affects the primary heating source.

Learn more

Contact Information

Our office hours are: 8:00 a.m. - 4:30 p.m., Monday - Friday

(218) 927-2191 or (800) 450-2191

Find us at 36559 US Highway 169, Aitkin, MN
Approximately 1 mile east of the 169/210 stoplight in Aitkin.

To call directly to a particular area at MLEC, use the following phone numbers:

Billing - (218) 429-0430 or (877) 634-4314

Pay by Phone - (855) 385-9813
Pay your bill with credit/debit card or check using our automated phone system (Acct. number needed)

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If you do not find what you need or are unable to access any information on this website, please contact us.

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©2023 Mille Lacs Energy Cooperative. All Rights Reserved

  • Home
  • My Co-op
    • News Center
    • Board Meetings
    • Annual Meeting and Reports
    • Director Elections
    • Capital Credits
    • Bylaws
  • My Community
    • Concern for Community
    • Operation Round Up
    • Youth Tour
    • Safety Resources
    • Economic Development
  • Products & Services
    • New Member Information
    • Billing
    • New Electric Service
    • Transfer Electric Service
    • Energy Wise MN Store
    • Standby Generators
    • Right-of-Way Clearing
  • Energy
    • Heating & Cooling
    • Rebates
    • Energy Rates
    • Solar & Wind Generation
    • Electric Vehicles
    • Energy Star Appliances
    • Energy Assessments
    • Energy Source Mix
    • Energy Tips
    • Energy Links
  • Internet
  • Outage Center
  • Quick Links
    • Contractors
    • Forms
    • Load Control Schedule
    • Newsletters
    • Rebates
    • Photo Calendar Contest
  • Access Charge Increase
  • Headquarters Project
  • About Us
    • Co-op Principles
    • Our History
    • Our Mission
    • Board of Directors
    • Service Territory Map
    • Touchstone Energy
    • Non-Discrimination Statement
    • Career Opportunities
    • Contact Us