MLEC Fiber will provide the customer below with fiber Internet service. This agreement requires subscribers to commit to a six-month minimum service term. The service begins from the date of the final home installation. The agreement automatically renews monthly thereafter. A $50 connection charge is required.

Termination

You may terminate this agreement for all of the listed services at any time by calling MLEC at (218) 429-0433 or (800) 497-5310; however, you may be assessed an early termination penalty of up to 100% of the remaining balance of your contract. (After construction begins termination fees will be applied.) In addition, any applicable late fees, equipment fees, and taxes may be applied.

Mille Lacs Energy Cooperative requires that their Optical Network Terminal(ONT), routers, batteries, and any other fiber equipment, if applicable, be returned to our office before any disconnection of service can be completed. The subscriber is responsible for notifying MLEC to schedule an appointment for our technician to remove the equipment within 30 days of discontinuing service. The subscriber is responsible for any damage to the equipment. Subscribers will be billed the current cost for damaged or unreturned fiber equipment.

Suspended Service Plan

MLEC offers the option to suspend fiber service once per year for up to 6 consecutive months. Once you have restored your services, you must keep them active for 6 months before you are eligible to suspend them again.

The monthly service fee for the Suspended Service Plan is $20.

Your regular service fee for the billing periods in which you switch into and out of the Suspended Service Plan will be pro-rated to reflect the difference between the monthly service fee and the Suspended Service Plan fee. Suspended Service does not count towards fulfilling your six-month service commitment.

Other Terms & Conditions

If you request additional services or features, call MLEC at (218) 429-0433 or (800) 497-5310. Additional charges may be pro-rated from the activation or change date of services.

Upon install, MLEC may require a deposit based on your credit history with MLEC or a credit check. If required, the deposit will be refunded as a credit to your account after 12 months of satisfactory credit with MLEC. Reconnect fees may apply if the service is disconnected. Plan costs and other charges are subject to change.